Maintained before it fails
Planned Preventive Maintenance in London
A servicing calendar built around your building’s actual assets and legal obligations, so plant is maintained before it fails rather than after.
PPM is only worth buying if it is built on an asset list.
A planned maintenance schedule that was not built from a walk round is a price list with dates on it. It will service things the building does not have and miss things it does.
Ours starts with an asset register: what plant is in the building, its age and condition, its manufacturer servicing interval, and what the law requires regardless of condition. The schedule comes out of that, which is why it is different for every building.
What sits on a planned schedule.
- Statutory testing: fixed wire testing, emergency lighting, fire alarm and detection, fire door inspection, water hygiene and legionella, gas safety, lifting equipment
- Mechanical plant: boilers, air conditioning, ventilation, pumps, water heaters
- Electrical: distribution, lighting, portable appliance testing where required
- Water systems: tanks, temperature monitoring, flushing regimes
- Building fabric: roofs, gutters, drainage, external decoration cycles
- Condition-based work identified during servicing and scheduled rather than forgotten
The commercial case, honestly stated.
Planned maintenance does not eliminate reactive callouts and anybody promising that is selling something. What it does is change the mix: fewer emergency attendances at out-of-hours rates, fewer total failures of expensive plant, and a compliance position that holds up when it is examined.
It also makes the spend predictable. A fixed monthly cost against a known schedule is easier to budget and easier to defend than a year of unforecast callouts.
Evidence, not assurances.
Every planned visit produces a record: what was serviced, what was found, what was remedied and what needs following up. Statutory work produces a certificate filed against the building.
The test of a PPM contract is whether you can answer an insurer, a landlord or an auditor in ten minutes without ringing your contractor. That is the standard we build to.
Why planned pays
Not fewer problems. Cheaper, quieter, more predictable ones.
Planned maintenance does not eliminate reactive callouts, and anyone promising that is selling something. What it changes is the mix.
Built from an asset register
A schedule that was not built from a walk round is a price list with dates on it. It services things you do not have and misses things you do.
Fewer out-of-hours rates
Work moves from emergency attendance at premium rates into planned visits at planned prices. That is where the saving actually comes from.
Plant reaches its design life
The gap between a serviced system lasting its full life and an unserviced one being replaced early is the largest avoidable cost in most budgets.
Warranties stay valid
Manufacturer warranties are routinely voided by missing servicing records rather than by any fault of the equipment.
Compliance rides along
Statutory testing sits inside the same calendar, so the legal obligations are not a separate thing anyone can forget.
Budgetable
A fixed monthly cost against a known schedule, with remedials priced separately so nothing is buried.
Where it matters most
Buildings where planned beats reactive by the widest margin.
Offices and workspace
Occupied buildings where almost nothing can be done in working hours, and temperature generates more complaints than everything else combined.
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Retail
Where a fault is lost trade rather than an inconvenience, and response time is the thing that actually matters.
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Industrial and warehouse
Big roofs, hard-worked floors and loading bays. These buildings fail at the envelope, usually somewhere high up.
Read more →How we work
How the schedule gets built.
- 01
Asset register
What plant is in the building, its age, its condition and its manufacturer servicing interval. Recorded once, kept current.
- 02
Obligations mapped
What the law requires regardless of condition, set against the asset list. Where statutory and manufacturer intervals conflict, the stricter applies.
- 03
Calendar and price
A visit schedule and a fixed monthly cost, itemised so you can see what each element buys.
- 04
Findings closed out
Every visit produces a record and, usually, a remedial list. Those get priced and scheduled rather than rediscovered at the next service.
Common questions
Questions we get asked about PPM.
What does PPM stand for?
Planned preventive maintenance, sometimes written planned preventative maintenance. It means servicing and inspecting equipment on a schedule to prevent failure, as opposed to reactive maintenance which responds after something breaks.
How are the intervals decided?
Three inputs: statutory requirements where the law sets a frequency, manufacturer recommendations for plant under warranty or in good condition, and observed condition for older assets. Where those conflict, the strictest applies.
Can you take over an existing PPM schedule?
Yes, and it is worth auditing it when we do. It is common to find assets being serviced more often than required, which is money, alongside statutory items that have been missed entirely, which is risk.
What happens when a service finds a problem?
It is logged with a priority and quoted. Safety-critical findings are raised immediately. Non-urgent findings go onto a remedial list so they can be planned and budgeted rather than becoming next winter’s emergency.
One conversation, every trade at the table.
Tell us about the building and which disciplines are causing the pain. We will come back with how the group would run them.
Talk to the group